Shipping Policy – Qala Karwaan

At Qala Karwaan, every piece is thoughtfully handcrafted and carefully packed to ensure it reaches you safely.

Order Processing
Each order is processed within 2–4 business days. As many of our products are artisan-made, slight delays may occur during peak seasons—but we promise it’s worth the wait.

Delivery Timeline

• Metro Cities: 3–5 business days
• Other Locations: 5–7 business days

Shipping Charges
Shipping charges are calculated at checkout based on your location and order value.

Order Tracking
Once your order is dispatched, you will receive a tracking link via SMS or email.

Delays
While we strive for timely delivery, unexpected delays due to logistics, weather, or public holidays may occur.